Legal
Terms & Conditions
Terms of Service for using the Vezito website, apps, and delivery platform.
Last updated: May 2026
These Terms & Conditions ("Terms") govern your use of services provided by VEZITO PRIVATE LIMITED. By using Vezito, you agree to these Terms and our Privacy Policy, Content Policy, and Cookie Policy.
1. Acceptance
If you do not agree to these Terms, do not use our website or apps. We may update these Terms; continued use after changes means you accept the revised Terms.
2. Services
Vezito is a technology platform connecting users with third-party vegetarian restaurants and independent delivery partners. See our Services page for an overview. We facilitate orders; food preparation and delivery are performed by partners.
3. Pure veg commitment
We list and deliver only pure vegetarian food. No meat, fish, or egg-containing items are offered through Vezito. Partner restaurants must maintain this standard.
4. Orders, pricing & payments
Prices, taxes, fees, and delivery charges are shown before checkout. Payments are processed through secure third-party gateways. You are responsible for accurate delivery details and timely payment.
5. Cancellations & refunds
Cancellations before restaurant acceptance may qualify for a full refund. After preparation starts, refunds depend on restaurant policy and order status. Eligible refunds are typically processed within 5–7 business days to the original payment method.
6. User conduct
You must not misuse the platform, harass partners or staff, commit fraud, or violate law. We may suspend or terminate accounts for breach of these Terms or our Content Policy.
7. Limitation of liability
To the extent permitted by law, Vezito is not liable for indirect damages, partner acts, or events outside reasonable control (e.g. severe weather, network outages). Our liability for any claim is limited to the fees paid for the relevant order where applicable.
8. Governing law
These Terms are governed by the laws of India. Disputes are subject to the courts of Delhi, India, unless otherwise required by mandatory consumer protection law.
9. Contact
VEZITO PRIVATE LIMITED — Info@vezitoofficial.com | +91 97187 80555 | GST: 07AALCV8017G1Z3
Related policies
Questions? Contact Info@vezitoofficial.com or call +91 97187 80555.
